When a dispute arises, a party may request for mediation according to the existing mediation agreement.
However, even when there is no prior agreement, a party can still request for mediation in which KCAB will encourage the other party to enter into mediation.
A party may request for mediation by filling out the Request for Mediation form and submit it to KCAB by courier, facsimile, email or other means.
Simultaneously, the party filing the request should pay a fixed filing fee.